What Amazon’s new international shopping feature means for sellers
international shopping amazon

What Amazon’s new international shopping feature means for sellers

Amazon’s quest for global domination picked up speed last week when the company launched a feature that simplifies shopping for international customers. Now, consumers around the world have the opportunity to browse and buy over 45 million eligible items through Amazon’s Android and iOS apps, along with localized pricing, shipping costs and duty estimates, and …

Customer experience surveys: why you need actionable feedback
customer experience surveys

Customer experience surveys: why you need actionable feedback

Customer experience surveys are a vital part of every business strategy, intended to provide valuable feedback for e-commerce businesses, but difficult to master. The trick to customer experience surveys and getting people to actually fill them out is to know their purpose, vary the question types, ask questions clearly and consistently, automate wherever possible and …