How to get better feedback from eBay customers by creating a shipping strategy that’s right for your business.
Holly McQuillan
Holly is an Online Marketing Executive here at xSellco. With previous experience doing social media for Saas companies, she's now moved towards the content side of things. When she's not writing, you'll find her listening to any and every podcast.
4 Customer Feedback Templates That Actually Get Results
Everything that you need to know in order to craft the perfect feedback messaging to fit all consumer types.
Selling on Walmart: what eCommerce businesses need to know
Sales on Walmart’s marketplace are growing 40% year-on-year. Here’s what you need to know about listing on the eCommerce giant’s site.
6 ways to make exceptional customer service beat fast delivery
Why flawless communication with customers is the key to providing an excellent customer service experience.
Online reviews are the new word-of-mouth: what you need to know
Your brand is your reputation. And in today’s digitally driven world, news about your business—both good and bad—travels fast.
What Amazon’s new international shopping feature means for sellers
Amazon’s quest for global domination picked up speed last week when the company launched a feature that simplifies shopping for international customers. Now, consumers around the world have the opportunity to browse and buy over 45 million eligible items through Amazon’s Android and iOS apps, along with localized pricing, shipping costs and duty estimates, and …
Best practices for automating feedback requests in 2018
When you can hail a taxi from your smartphone at the push of a button, you have no excuse not to automate your feedback requests, too. A well-known statistic in e-commerce is that 85 percent of people trust reviews as much as personal recommendations when it comes to purchasing something online. For that reason alone, …
User-generated content: why it’s important in e-commerce
People trust people, not brands, as the saying goes—and the rise of user-generated content in e-commerce is fast outranking all other forms of marketing when it comes to influencing purchase decisions. User-generated content (UGC) is one of the most useful forms of free marketing that an e-commerce business could ask for: authentic, trustworthy content created …