In the age of online shopping, dealing with difficult customers is a challenge that has developed a new level of importance. These five steps will help you to create a positive outcome.
Customer service management is one of the most important, but often underrated aspects of an eCommerce business. Follow these tips to ensure your customer service team is achieving its potential.
Customer support is vital to eCommerce companies that are serious about delivering a great online experience. These eight tips will help you support better and sell more.
Your success as an Amazon seller depends on winning the Buy Box, which is where over 85% of sales take place. To do that, you need to know what it is, and understand how Amazon decides which products feature in it.
Creating a strong pre-sales query strategy can turn your customer support team profit generator. He’s how to do it.
Three ideas that will help you to connect with your customers on an emotional level offline and get more buyer feedback.
Everything that you need to know in order to craft the perfect feedback messaging to fit all consumer types.
If you’re selling on Amazon, more customer reviews can enable you to sell more at higher pricers. Here’s how.