New Communication Guidelines for Amazon Buyer-Seller Messages
Amazon Buyer Seller Messaging

New Communication Guidelines for Amazon Buyer-Seller Messages

We are all used to Amazon making changes to its policies and guidelines. Generally, it is pretty good at communicating those changes to its loyal buyers and sellers in good time. The problems occur when, despite being in possession of information relating to new rules, Amazon sellers struggle to comply! It’s only fair that Amazon …

Get more traffic to your Shopify store
How to get more traffic to your Shopify store

Get more traffic to your Shopify store

It’s never been easier for e-commerce entrepreneurs to set up an online store. There are over 12 million online stores already in existence in 2020 and that number is set to grow even higher! The simplicity of setting up a new store is great for newcomers, but it also means increased competition for everyone else. …

How to Choose Dropshipping Products: The Ultimate Guide!
Choosing dropshipping products

How to Choose Dropshipping Products: The Ultimate Guide!

If you’re thinking about starting a dropshipping business or you’re already using this method to generate a profit but want to increase revenue by adding new product lines, this article will tell you everything you need to know about what makes a dropshipping product popular and how to source your chosen items.

We are rolling out an extensive program of support for all customers for the next six months. We are here to help.

We are rolling out an extensive program of support for all customers for the next six months. We are here to help.

We are living in a time of unprecedented change. We are seeing profound social and economic changes unfold as the world endeavours to tackle COVID-19. Our thoughts and support go to all those who are at the frontline of this challenge, and those whose families, businesses and livelihoods are under threat.

Keep your customers coming back with ‘surprise and delight’ technique
Surprise and Delight

Keep your customers coming back with ‘surprise and delight’ technique

Loyalty cards broke my wallet. My favourite leather wallet blew out under the pressure of these credit card lookalikes, so I decided to take a more prudent look at where my loyalties truly lie. The result? My five-minute wallet audit led to me finding a new home for six loyalty cards – the bin. I …

How to stop customer complaints before they happen
How to stop customer complaints before they happen

How to stop customer complaints before they happen

No matter how well you run your eCommerce business, you can’t please everybody. The occasional customer complaint is almost inevitable for online sellers, especially if you’re selling a high volume of products. That doesn’t mean you should treat customer complaints as unavoidable. There are several important steps to take that can stop customer complaints before …