Are you looking for a way to get ahead of the competition? Many successful online retailers use Net Promoter Score (NPS) to measure customer satisfaction and implement improvements that drive revenue.
2021 has started with a real sense of optimism, not just in our personal lives but for our businesses as well. At xSellco, we have resolved to help the eCommerce community to learn, grow, and win fans – will you join us? We believe that eCommerce brings communities together, connecting customers and sellers through positive …
Last year, Amazon announced that Cyber Monday was the biggest day in the marketplace’s shopping history, beating Black Friday to top spot. Let’s explore the rise of Cyber Monday along with some advice to help you to make the most of this year’s shopping event.
How is coronavirus impacting ecommerce? With the all-important final quarter looming, we’re comparing customer service statistics to see the predicted impact on Q4 from COVID-19. With statistics weighted by last year’s figures, let’s see if there’s light at the end of the tunnel for online retailers. What’s the impact of coronavirus on retail? It doesn’t …
Selling with FBA or FBM is a question that most Amazon sellers have to think long and hard over. There are significant advantages to using the Fulfilled by Amazon (FBA) service, but fulfilling Amazon orders yourself (Fulfilled by Merchant, or FBM) has upsides too.
eCommerce growth is set to continue in 2020 with global online sales expected to increase by nearly 19%, meaning $4.2 trillion of online sales will be made around the world next year! Let’s take a look at what online sellers need to stay on top of this vast market in 2020.
Using Amazon feedback requests is a great way for online sellers to grow their positive reviews and ratings in a fiercely competitive environment, but has Amazon changed its policies on how you can send feedback request messages?
Pricing products competitively on Amazon is important, but it’s also vital to factor in Amazon’s fees to ensure you make a profit. Make sure you’re fully aware of what it’s going to cost to sell on Amazon with our guide to Amazon seller fees.