Manage your support, feedback and pricing
anytime, anywhere, and on any device.
Fusion is an eCommerce help desk that centralizes all your customer queries from all your marketplaces, webstores and channels into one single interface.Learn more
Price Manager is an Amazon repricing tool that combines rules and algorithms to reprice inventory in real time, ensuring maximum profitability for minimum effort.Learn more
High5 is a feedback management tool for online sellers that improves seller ratings and increases the chance of winning the Buy Box.Learn more
XSellco Fusion is the only purpose built eCommerce customer support Help Desk for multichannel sellers, allowing you to centralize all your customer support queries, from all your channels, into one dashboard.Learn more about our eCommerce Help Desk
Our team of Amazon experts will help you set up your repricer for free! We will connect your Amazon store and identify the pricing strategy that will work best for your business. Gain the insights that will win you the Buy Box at the optimal price.Learn more about our Amazon repricer
XSellco High5 allows Amazon and eBay sellers to intelligently automate feedback requests for selected SKUs and buyers, by using custom templates and rules to quickly improve feedback scores and increase sales.Learn more about our feedback request tool
When I open up Fusion I have everything I need. I can see when the order was placed, and the timeline from there. I can see all the details of the order, I can see the item, I have all the information where I need it – in one place. Any additional information is just a few clicks away. By contrast, doing it on Gmail or Amazon takes a lot of clicks. I didn’t have any of the information I needed.
This is the best tool ever! We absolutely love this. It has really helped with our customer service response times as well as helping to keep things from falling through the cracks.
Having a customer service rep being able to receive and answer all messages in one place is wonderful. We find that XSellco Fusion is a time-saving platform that allows us to make sure that we're not all answering the same query at once. We've seen feedback go up. We've been hitting 100% positive feedback since we've started using Fusion, which was previously unheard of.
I had been struggling for years and tried many solutions including Cloud Conversion and Salesforce. Then I found XSellco Fusion which is just amazing and superb. The system centralizes multiple marketplaces into one dashboard, where you can see all orders and tickets, label them, and escalate the cases. With High5, you can handle all your feedback within the dashboard. It's just one of the best investments we’ve ever made.