One simple platform empowering your online business
Manage your support, feedback and pricing
anytime, anywhere, and on any device.
Fusion
Help Desk
Fusion is an eCommerce help desk that centralizes all your customer queries from all your marketplaces, webstores and channels into one single interface.
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Price Manager
Repricer
Price Manager is an Amazon repricing tool that combines rules and algorithms to reprice inventory in real time, ensuring maximum profitability for minimum effort.
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High5
Feedback
High5 is a feedback management tool for online sellers that improves seller ratings and increases the chance of winning the Buy Box.
Learn moreEmpowering eCommerce
Simple eCommerce customer support
XSellco Fusion is the only purpose built eCommerce customer support Help Desk for multichannel sellers, allowing you to centralize all your customer support queries, from all your channels, into one dashboard.
Learn more about our eCommerce Help DeskRepricing is easy when we work together
Our team of Amazon experts will help you set up your repricer for free! We will connect your Amazon store and identify the pricing strategy that will work best for your business. Gain the insights that will win you the Buy Box at the optimal price.
Learn more about our Amazon repricerAutomate feedback requests
XSellco High5 allows Amazon and eBay sellers to intelligently automate feedback requests for selected SKUs and buyers, by using custom templates and rules to quickly improve feedback scores and increase sales.
Learn more about our feedback request tool
Trusted by thousands of online retailers across the globe
We have loved using XSellco’s Fusion. It has significantly improved the efficiency of the online team thanks to the auto responses and the mobile app. I was very impressed when a suggestion was implemented the same day, that’s customer support at its best!
Our team loves XSellco Help Desk because it saves us so much time. We don't have to go searching for order or delivery information anymore. It's all right in front of you and it allows us to be much more productive. We've reduced our average customer response times by 84 percent.
This is the best tool ever! We absolutely love this. It has really helped with our customer service response times as well as helping to keep things from falling through the cracks.
XSellco Fusion means keeping on top of customer queries is extremely easy with tablet and mobile apps. The system improves our efficiency by allowing us to reply at weekends. We can quickly see the urgent issues that require a response, and we can reply to many tickets with one-click Templates.
