Manage your support, feedback and pricing
anytime, anywhere, and on any device.
Fusion is an eCommerce help desk that centralizes all your customer queries from all your marketplaces, webstores and channels into one single interface.Learn more
Price Manager is an Amazon repricing tool that combines rules and algorithms to reprice inventory in real time, ensuring maximum profitability for minimum effort.Learn more
High5 is a feedback management tool for online sellers that improves seller ratings and increases the chance of winning the Buy Box.Learn more
XSellco Fusion is the only purpose built eCommerce customer support Help Desk for multichannel sellers, allowing you to centralize all your customer support queries, from all your channels, into one dashboard.Learn more about our eCommerce Help Desk
Our team of Amazon experts will help you set up your repricer for free! We will connect your Amazon store and identify the pricing strategy that will work best for your business. Gain the insights that will win you the Buy Box at the optimal price.Learn more about our Amazon repricer
XSellco High5 allows Amazon and eBay sellers to intelligently automate feedback requests for selected SKUs and buyers, by using custom templates and rules to quickly improve feedback scores and increase sales.Learn more about our feedback request tool
As a multi-channel eCommerce business we were finding it challenging to maintain efficient customer support. We felt we had to hire more support agents just to manage the queries, and then we discovered XSellco Fusion. The platform is first class, easy to use and it brings together order information and customer history. Now we can monitor our responses and ensure that they are always on time. XSellco has been one of the best support decisions we have taken; it has saved us a lot of money and stress and it has resulted in happier customers.
Talk about a huge time saver. We were going to hire a second employee for customer support. We discovered, it was not the lack of man-power, but rather the lack of organization. With XSellco, you tunnel all the marketplaces into one dashboard. It also keeps track of all order information and history. I highly recommend this to anyone that is selling on multiple marketplaces!
Apart from being an accurate and cost effective repricing tool, there is a whole lot more, including ability to manage feedback. Service appears to be very important to this company. They always take feedback and act on it, whether it’s in surveys or over the phone. I fully recommend this company if you operate a small - medium ecommerce business.
My customer support agent is thrilled with XSellco Fusion after only 2 days, so she sends her thanks!!