One simple platform empowering your online business
Manage your support, feedback and pricing
anytime, anywhere, and on any device.
Fusion
Help Desk
Fusion is an eCommerce help desk that centralizes all your customer queries from all your marketplaces, webstores and channels into one single interface.
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Price Manager
Repricer
Price Manager is an Amazon repricing tool that combines rules and algorithms to reprice inventory in real time, ensuring maximum profitability for minimum effort.
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High5
Feedback
High5 is a feedback management tool for online sellers that improves seller ratings and increases the chance of winning the Buy Box.
Learn moreEmpowering eCommerce
Simple eCommerce customer support
XSellco Fusion is the only purpose built eCommerce customer support Help Desk for multichannel sellers, allowing you to centralize all your customer support queries, from all your channels, into one dashboard.
Learn more about our eCommerce Help DeskRepricing is easy when we work together
Our team of Amazon experts will help you set up your repricer for free! We will connect your Amazon store and identify the pricing strategy that will work best for your business. Gain the insights that will win you the Buy Box at the optimal price.
Learn more about our Amazon repricerAutomate feedback requests
XSellco High5 allows Amazon and eBay sellers to intelligently automate feedback requests for selected SKUs and buyers, by using custom templates and rules to quickly improve feedback scores and increase sales.
Learn more about our feedback request tool
Trusted by thousands of online retailers across the globe
I had been struggling for years and tried many solutions including Cloud Conversion and Salesforce. Then I found XSellco Fusion which is just amazing and superb. The system centralizes multiple marketplaces into one dashboard, where you can see all orders and tickets, label them, and escalate the cases. With High5, you can handle all your feedback within the dashboard. It's just one of the best investments we’ve ever made.
XSellco Fusion means keeping on top of customer queries is extremely easy with tablet and mobile apps. The system improves our efficiency by allowing us to reply at weekends. We can quickly see the urgent issues that require a response, and we can reply to many tickets with one-click Templates.
Apart from being an accurate and cost effective repricing tool, there is a whole lot more, including ability to manage feedback. Service appears to be very important to this company. They always take feedback and act on it, whether it’s in surveys or over the phone. I fully recommend this company if you operate a small - medium ecommerce business.
When I open up Fusion I have everything I need. I can see when the order was placed, and the timeline from there. I can see all the details of the order, I can see the item, I have all the information where I need it – in one place. Any additional information is just a few clicks away. By contrast, doing it on Gmail or Amazon takes a lot of clicks. I didn’t have any of the information I needed.
