Customer service management is one of the most important, but often underrated aspects of an eCommerce business. Follow these tips to ensure your customer service team is achieving its potential.
Customer support is vital to eCommerce companies that are serious about delivering a great online experience. These eight tips will help you support better and sell more.
Your success as an Amazon seller depends on winning the Buy Box, which is where over 85% of sales take place. To do that, you need to know what it is, and understand how Amazon decides which products feature in it.
A analysis into the types of queries received by over 900 online sellers, and insights from six brands on overcoming their key challenges.
Technology has undoubtedly changed the way consumers make purchases—but is it fair to say that online marketplaces will replace traditional malls in the future?
How you can turn bargain-hungry shoppers into lifetime customers that will boost your revenue all year round.
xSellco talks to Tim, Better Life’s co-founder and CEO, about the company’s earliest days online and how the business has evolved since then.