At xSellco, we get quite a few customers who want to upgrade from Zendesk or other generic support systems to our purpose built eCommerce focused solution.
Creating a strong pre-sales query strategy can turn your customer support team profit generator. He’s how to do it.
If you’re selling on Amazon, more customer reviews can enable you to sell more at higher pricers. Here’s how.
Customer support can be a thankless task. Let’s face it – our trusted staff are sometimes bombarded with a ton of queries which by their very nature, are primarily from disgruntled customers. Solving queries and striving to represent the company in a positive light is a challenge. Yet with transactions taking place online, these support …