Meet customer expectations during holidays
Customer Support while on holiday

Meet customer expectations during holidays

Should you switch off customer support completely over the holidays? Unfortunately there isn’t an ‘open and closed’ sign you can just flip for your online store. But there are ways to manage your customer support so you can keep your customers happy and enjoy the break. Customer support issues continue to crop up over the …

The little-known Amazon pricing rule that could burn your business
Amazon Pricing Rule

The little-known Amazon pricing rule that could burn your business

Amazon are so committed to offering the best possible price, they make it a rule for sellers. It’s called the General Pricing Rule and Amazon increasingly enforce it. Don’t get caught out because failure to comply could have dire consequences for your business. If you offer lower prices on eBay, other marketplaces or your own web …

5 ways to protect your margins over Black Friday week

5 ways to protect your margins over Black Friday week

Black Friday, do you love it, loathe it or just avoid it? Maybe you’re a little fed up with the hype, which seems to move up another notch every year. However you feel about the busiest shopping time of the year, it’s mainstream, it’s here again and it’s more important than ever for online sellers. …

Limitless: eCommerce translation tools help you sell internationally
Language translation tools

Limitless: eCommerce translation tools help you sell internationally

“Without translation, I would be limited to the borders of my own country.” – Italo Calvino, Italian journalist & author.  There are 6,500 languages spoken in the world today. Mandarin Chinese is the most common with over 1.2 billion speakers, followed by Spanish at 414 million, English at 335 million and Hindi with around 260 million …

eBay turns 20 [Infographic]
''eBay 20th birthday image''

eBay turns 20 [Infographic]

eBay celebrated its 20th birthday on the 3rd September 2015. From humble beginnings in San Jose, the e-commerce giant now has over 157 million active users. To celebrate the milestone, here’s an infographic, courtesy of Snap Parcel. It’s a timeline of eBay’s development, how it all began, the key people and events that shaped it. It contains …

4 Steps to maximize your Amazon sales success
amazon sales

4 Steps to maximize your Amazon sales success

Sales are the vital component for any business that wants to grow. We all need those sales order notifications to be hitting our inbox with predictable regularly. With competitive pricing, great customer support and stellar metrics you can make more Amazon sales.