Customer support over the holiday season – are you ready?
"woman carrying shopping bags''

Customer support over the holiday season – are you ready?

The holiday season is a game changer for eTailers. More shoppers are heading online to avoid the rush. Dealing effectively with customer support, before, during & after the annual splurge, is vital to your continued success. By providing first class support, sellers stay ahead of the rush and turn killer service into sales. The message …

How to get more feedback requests on Amazon and eBay
Amazon Feedback Requests

How to get more feedback requests on Amazon and eBay

Getting more feedback on Amazon and eBay Customer feedback plays a huge role in improving your sales on Amazon and eBay. Almost everyone online shopper will check the reviews before making a purchase decision. Shoppers give more weight to sellers who have a better feedback score. Seller who get more feedback improve their product placement and …

Amazon basics: part 1 – Amazon benefits & basics
Selling on amazon

Amazon basics: part 1 – Amazon benefits & basics

Selling on Amazon Have you ever thought about starting your own business selling on Amazon? The biggest benefit to selling on Amazon is access to millions of engaged consumers. Amazon provide a ready-made stream of loyal customers. They expect great value products, plenty of choice, excellent customer service and fast delivery. The better you understand …

How to compete with an Amazon dropshipper
Amazon Dropshipper

How to compete with an Amazon dropshipper

Competing with the Amazon Dropshipper More than likely you’ve come across an Amazon dropshipper selling a similar product to yours. Dropshippers don’t keep inventory in stock. Instead, they transfer customer orders and shipment details to a manufacturer or wholesaler, who handles fulfillment and inventory issues. Dropshipping is a convenient option for sellers who either can’t …

7 expert tips to help you make more sales on eBay
more sales on ebay

7 expert tips to help you make more sales on eBay

By implementing these top eBay tips you’ll see the difference it makes to your customers and your sales. Do you want to win new customers, bag more positive feedback, get more repeat business and make more sales on eBay?

How to remove negative feedback from Amazon
remove negative feedback

How to remove negative feedback from Amazon

As an Amazon seller, you never want to get negative feedback. It looks bad, it deters buyers and it impacts on your ability to win the Amazon Buy Box. It’s not all bad news though, you can ask Amazon to remove negative feedback if it doesn’t abide by their rules.