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Popular

Eight customer support tips to deliver an excellent online experience
An Excellent Online Experience
In Best practices, Customer Service, Introducing eDesk, Multichannel, Popular, xSellco 7 min read

Eight customer support tips to deliver an excellent online experience

Customer support is vital to eCommerce companies that are serious about delivering a great online experience. These eight tips will help you support better and sell more.

Andrew Foot
By Andrew Foot
Marketing Manager
When — please reply above this line — doesn’t cut it as customer support
In Customer Service, Popular 3 min read

When — please reply above this line — doesn’t cut it as customer support

A look what using dated ‘reply-above-the-line’ solutions means for your customer’s experience.

Ray Nolan
By Ray Nolan
Essential eBay seller tools every merchant should have 2020!
eBay seller tools
In Best practices, eBay, Multichannel, Popular 5 min read

Essential eBay seller tools every merchant should have 2020!

Using the right eBay seller tools will give you the edge over your rivals on this highly competitive marketplace. Discover the product research, listings, analytics, and pricing tools that are essential to every eBay merchant in 2020.

Andrew Foot
By Andrew Foot
Marketing Manager
900 sellers reveal the true challenges of e-commerce customer service
e-commerce customer service
In Customer Service, Multichannel, Popular, xSellco 17 min read

900 sellers reveal the true challenges of e-commerce customer service

A analysis into the types of queries received by over 900 online sellers, and insights from six brands on overcoming their key challenges.

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By Lyndsay McGregor
Content Marketing Executive
Are online marketplaces the shopping malls of the future?
online marketplaces future of retail
In Multichannel, Popular, xSellco 4 min read

Are online marketplaces the shopping malls of the future?

Technology has undoubtedly changed the way consumers make purchases—but is it fair to say that online marketplaces will replace traditional malls in the future?

Nicole Leinbach Reyhle
By Nicole Leinbach Reyhle
How to turn holiday shoppers into regular customers
How to turn holiday shoppers into regular customers
In Best practices, Marketing, Popular 3 min read

How to turn holiday shoppers into regular customers

How you can turn bargain-hungry shoppers into lifetime customers that will boost your revenue all year round.

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By Lyndsay McGregor
Content Marketing Executive
How Better Life broke into the big leagues
Better Life and its path to more sales
In Multichannel, Popular, Success Stories 4 min read

How Better Life broke into the big leagues

xSellco talks to Tim, Better Life’s co-founder and CEO, about the company’s earliest days online and how the business has evolved since then.

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By Lyndsay McGregor
Content Marketing Executive
What does Brexit mean for online sellers?
Brexit: what does it mean for online sellers
In Customer Service, Popular, xSellco 4 min read

What does Brexit mean for online sellers?

An analysis of how Brexit is already affecting e-commerce and what online sellers can do to prepare.

Barry Doyle
By Barry Doyle
Online Marketing Executive
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