What do customers expect from shipping in the age of Amazon?
E-commerce fulfillment: customer expectations in the age of Amazon

What do customers expect from shipping in the age of Amazon?

You’ve got to keep customers happy and run a successful business, but the advent of Amazon Prime and similar services is making that dance much more difficult. The biggest lesson from the current and previous holiday season is that shipping matters and waiting is unbearable. Even if you’re not competing directly with e-commerce giants like …

Jake Rheude
Guest poster from Red Stag Fulfillment