How to ace customer support on social media [infographic]
eCommerce Customer Support on Social Media

How to ace customer support on social media [infographic]

Weren’t things simpler in the olden days? When you walked down to the grocery store, naturally taking your time to peruse the shelves and procrastinate over the week ahead. You might be enjoying a nice chat at the till. And there. The store owner looks out the window and sees it’s raining, grabs an umbrella …