Improve your brand reputation on Amazon, eBay and your online store
Generate reviews while you sleep. Automate feedback requests on Amazon, eBay, cDiscount, Fnac and your online store. Improve your reputation and sell more with minimal effort.
Manage feedback for all your sales channels with one xSellco account.
As official developer partners with Amazon and eBay, xSellco complies with all marketplace feedback policies.
Request feedback on the right products, from the right customers, at the right time
Get 5-star reviews by sending selective feedback requests on product orders that perform well. Exclude SKUs that have a poor feedback record.
Send requests to customers
who have left positive feedback before, blacklist customers who have a history of
Reduce negative reviews by only sending feedback requests on orders that were delivered
Connect with your xSellco helpdesk to ensure that you don’t send feedback requests to customers who have raised a support ticket.
Create the perfect strategy that helps you increase positive feedback, improve your ranking
and beat the competition
Tailor your email messages to suit your business. Create templates, edit subject line, language, formatting. Make it work for you.
Refine your feedback strategy by testing message content. Run simple tests that improve your results.
Improve your response rates by using personalized tags that automatically insert customer details, product, order information and much more.
Offer a great customer experience by following up with helpful guides and resources to show your customer how to get the most out of your product.
Reward your loyal customers and send personalized Thank You messages that can be automated from your xSellco account.
Choose when customers receive your feedback requests. How long after order dispatch, delivery and time of day are up to you.
Grow positive feedback faster with insights
Monitor your response rates over time and measure the impact of your feedback strategy.
Pursue perfect seller metrics. See all your feedback scores at a glance.
Analyze the trends in your positive feedback scores.
Your latest reviews are displayed in your dashboard so you can respond quickly to negative feedback.