Getting Started With High5.

How to get started using XSellco High5 for Feedback Requests

Many thanks for registering for XSellco High5. High5 is the feedback solicitation tool which helps you improve your seller rating through automated intelligent feedback requests on Amazon & eBay.

Step 1: Once signed up for High5, you will be brought to the onboarding wizard:

  1. Select the marketplace channel you wish to add.
  2. In this example, we’ll connect to an Amazon Channel.
  3. Click on the ‘Amazon’ icon and select a channel.

Adding an Amazon High5 channel
4. To authorise High5 to access your Amazon data, read the information and  click ‘Let’s Go’.

Xsellco trust message
5. You will now be prompted to login to your Amazon account to confirm authorisation

Step 2:

Log in to Seller Central to authorize High5.

  • Read the terms & conditions and tick the boxes. Click ‘Next’ to continue.

Authorize step 1

4. Click ‘Continue’ to finish the authorization process.

Authorize step 2

Step 3: You will now be brought to the High5 onboarding wizard. Simply follow the steps in the wizard to set up your first channel.

Add email to the ‘Approved Senders’ list on Amazon.

Add email to Amazon

Step 4 – Click ‘Finish’. Once finished, you will return to the High5 onboarding wizard where you can add more channels or start using High5.

Great job, you’re all set to start using High5!

Visit our Help Centre to learn more about using High5.

Got some questions about marketplace setup? We’ll be happy to answer any questions you have. Get in touch with us at