Adding teammates to your ReplyManager inbox encourages improved team collaboration.
When you add a teammate they can log into your ReplyManager inbox using their email address, they then become part of your team. Building a team means you can have a group of people with a broad range of knowledge and skills and be able to offer your customers top quality customer support.
Connecting your ChannelAdvisor account with ReplyManager enables you to centralize all your customer support in one dashboard. Reply and react instantly to your customer queries, and streamline your business on one simple platform. You can view all your tickets in the Fusion dashboard.
This integration allows you to quickly find a Linnworks Order ID or access any specific product invoice easily and efficiently within ReplyManager’s new user interface.
Follow the simple steps below to connect your Linnworks account with ReplyManager.
1: Select the ‘Settings’ dashboard from the top navigation menu.
2: From the left hand side menu click ‘Company Settings’
3: Select the Linnworks tab from the top.