Overcoming the 7 biggest challenges in e-commerce customer support

Overcoming the 7 biggest challenges in e-commerce customer support

xSellco CEO and founder Ray Nolan hosts a practical, no-filler discussion tackling the biggest customer support issues facing customers right now. Join us to learn about strategies to improve your response times, handle queries across multiple marketplaces and more. Do you ever wish you could just focus on what you do best; selling? As an …

How to optimize your Amazon listing

How to optimize your Amazon listing

Practical and actionable takeaways for high-volume sellers Competition on Amazon has hit an all-time high—over 3,100 new sellers join its marketplaces every day. And as a third-party merchant, standing out from the crowd requires staying a step ahead of your rivals at all times. We teamed up with Greg Mercer, founder and CEO of Jungle …

Customer support hacks that will increase Amazon sales

Customer support hacks that will increase Amazon sales

Grow your store by working smarter There’s more to winning the Buy Box than low prices. Customer satisfaction is the cornerstore of Amazon’s success—and your ability to provide prompt support is hugely important to your performance metrics.  We teamed up with Top 250 Amazon seller Chad Rubin, the co-founder and CEO of Skubana and Think …

Protect Amazon store from predatory competitors

Protect Amazon store from predatory competitors

A deep dive into dirty seller tricks and best practices to guard your business It’s no secret that Amazon is a competitive marketplace, but some sellers take it too far with unfair business practices such as price fixing, fake accounts, review manipulation and more.  We teamed up with Cynthia Stine, founder and president of eGrowth …

Debunking the 2018 Amazon Buy Box Algorithm

Debunking the 2018 Amazon Buy Box Algorithm

More than 300,000 SMBs in the U.S. started selling on Amazon in 2017. With millions more already established on the marketplace—many selling the same thing—winning the Buy Box requires more than just low prices. Join xSellco’s Amazon strategist Alan Gibbons and business development lead Shane Power-Murphy as they reveal exactly what it takes to win …

Build Customer Confidence and Drive sales with 5 star reviews

Build Customer Confidence and Drive sales with 5 star reviews

Every Amazon seller should know by now reviews matter — especially when it comes to ranking, conversion rate optimization & brand reputation. A few 1-star reviews on Amazon won’t necessarily make or break your business — it’s ignoring those reviews that will. Join xSellco’s business development lead, Jordan Byrne, as he reveals exactly how you …

How to connect to 30 million Newegg customers

How to connect to 30 million Newegg customers

Looking to expand your e-commerce business internationally? Join xSellco and James Storie-Pugh, co-founder of Pivot International, as we discuss why Newegg Global should be on your radar. During this FREE session you’ll learn: The advantages of cross-border e-commerce How to select markets that make the most sense for you Best practices for stellar international support …