Video: how customer support boosts repeat sales for Micksgarage
Micksgarage, winner of ‘eCommerce site of the year’ at EORF 2015, is one of the largest sellers of car parts and accessories in the UK and Ireland.
Michael Crean, founder of Micksgarage, talks about how they successfully sell in dozens of countries across multiple continents – from Poland to New Zealand.
As well as selling on its website, Micksgarage sells on multiple marketplaces including Amazon, eBay, Allegro and Price Minister.
In the video below, Michael tells the story of how he started his journey in eCommerce, and how XSellco Fusion has helped them to scale multi channel, multilingual eCommerce customer support for their fast-growing business.
Interested in knowing more? Learn how to see the full customer support picture with XSellco Fusion.