Convert visitors into customers and support your customers in real time
XSellco Live Chat software brings you closer to your customers.
Respond to queries in real time and convert website visitors into loyal customers.
Answer questions from website visitors or proactively start conversations using XSellco’s chat trigger feature. Rescue buyers who are hesitating over the Buy Button, and guide them toward purchase completion.
Get in front of your customers and create a one-to-one relationship with them. A positive personalized experience with your brand will lead to happier customers.
Arm your agents with vital information. XSellco Live Chat integrates with your webstore to display all order and customer information in the chat window, as well as the website page that initiated the contact.
XSellco Live Chat allows unlimited agents to work on multiple concurrent chats. Agents can seamlessly step in to conversations, helping your support team to resolve problems collaboratively.
By putting you in front of your customers, XSellco Live Chat can reduce the number of incoming support calls and email conversations. With time-saving features such as SmartTags and template responses, you can respond faster, further streamlining your customer support setup.
This is the best tool ever! We absolutely love this. It has really helped with our customer service response times as well as helping to keep things from falling through the cracks.
XSellco has significantly improved the efficiency of our business. It's easy to use and the team are always there to help when we need them.
XSellco is a unique program that combines all of our eCommerce platforms into one, making the day to day job considerably easier, especially compared to the challenges we once had. The system is efficient, intuitive and responsive and a joy to use and the customer support team is exceptionally prompt and helpful.
Just wanted to reach out and let you know what a fantastic job the team there do, not only in supporting us but also in taking onboard our ideas and often running with them. That's a breath of fresh air in many cases