Simple, connected e‑commerce help desk
Connecting sales and support
Quickly connect with your customers, wherever you sell online. Centralize customer queries and order details from all your sales channels in one simple dashboard. xSellco automatically sorts incoming messages to the relevant folders, so you can prioritize and assign messages to your teammates.
All the information you need at your fingertips
xSellco integrates with all your sales channels, so you can have a complete view of your customers and their order details built into each message. Product, order details, delivery information and previous communications are automatically attached to every incoming query. Send fast, personalized messages in just
Grow faster with instant insights
xSellco analyzes trends in your customer support queries, so you can focus on areas that need improvement. View ticket volume by store, language, query type and create templates to help speed up these responses. Track key metrics like response times and message volume to make informed decisions.
Expand to new markets with auto-translate
You can sell to a wider audience when you have the power to support customers in every language. xSellco opens up opportunities for businesses of all sizes to sell more on international markets without needing a multilingual support team.
xSellco is the e‑commerce helpdesk that centralizes customer support queries from your webstore, marketplaces like Amazon, eBay, Walmart, Newegg and Allegro, and your social channels into one simple dashboard.
xSellco has been one of the most transformative customer service decisions we’ve made as a company and the support has been absolutely fantastic since day one and ongoing.