XSellco Fusion is a much more affordable alternative to Zendesk, delivering all key features of an enterprise Help Desk solution for less. It is the leader in customer support software for online retailers, with integrations into all leading marketplaces and shopping carts offered as standard.
Ticket PricingUnlimited users
from $79/month per 500 tickets
$59/month per user per 500 tickets + Integration fee
|Annual Savings|| |
XSellco Fusion is the only Help Desk solution that is integrated into all leading marketplaces. Sellers see all customer communications, order details, delivery and customer information in one centralized Help Desk, helping them to save time and offer better customer support.
|eCommerce Marketplace Integrations||Fusion||Zendesk|
|Full Amazon Integration||Partial *|
|Full eBay Integration||Partial *|
* Users must pay a 3rd party for this functionality starting at US$49 per user for 250 tickets
XSellco Fusion is integrated into all leading Shopping Cart solutions and are regularly adding additional ones as the eCommerce market continues to evolve.
|eCommerce Shopping Cart Integrations||Fusion||Zendesk|
XSellco Fusion users can view order or customer information from within their Enterprise Platform with just one click.
|eCommerce Enterprise Platform Integrations||Fusion||Zendesk|
|Social Media Integrations||Fusion||Zendesk|
XSellco Fusion offers all the key functionality that one expects from a leading Help Desk tool.
|Help Desk Essentials||Fusion||Zendesk|
|Agent Collision Detection|
|Create Rules and Actions|
|Automatic Email Notifications|
|Auto Translate (Pre-installed)|
|Custom Mail Designs|
|Team Performance Reporting|
No credit card details required.