For online retailers, XSellco Fusion is a superior alternative to Desk.com, delivering all key features of an enterprise Help Desk at a more affordable level. As the market leader in customer support software for eCommerce businesses, we offer integrations into all leading marketplaces and shopping carts as standard.
Ticket PricingUnlimited users
from $79/month per 500 tickets
$60/month per user per 500 tickets + Integration fee
|Annual Savings|| |
XSellco Fusion is the only Help Desk tool that integrates fully with all leading marketplaces. All order, shipping and customer information is displayed in each message in one centralized Help Desk, helping sellers save time and offer superior customer support.
|eCommerce Marketplace Integrations||Fusion||Desk.com|
|Full Amazon Integration||Third party|
|Full eBay Integration||Third party|
* Users must pay a 3rd party for this functionality starting at US$49 per user for 250 tickets
XSellco Fusion integrates with all leading Shopping Cart solutions as standard. As specialists in the eCommerce space, we are regularly adding new integrations as the market evolves.
|eCommerce Shopping Cart Integrations||Fusion||Desk.com|
XSellco Fusion allows users to see order or customer details from within their Enterprise Platforms with just one click.
|eCommerce Enterprise Platform Integrations||Fusion||Desk.com|
Stay on top of all your Facebook and Twitter messages from inside XSellco Fusion.
|Social Media Integrations||Fusion||Desk.com|
XSellco Fusion offers all the key functionality of a leading Help Desk tool and more.
|Help Desk Essentials||Fusion||Desk.com|
|Agent Collision Detection|
|Create Rules and Actions|
|Automatic Email Notifications|
|Auto Translate (Pre-installed)|
|Custom Mail Designs|
|Team Performance Reporting|
No credit card details required.